Amdocs · AsyncAPI Specification

Amdocs connectX BSS Event API

Version 1.0.0

The Amdocs connectX BSS Event API delivers real-time event notifications for telecom BSS operations including customer lifecycle events, subscription changes, billing events, and provisioning status updates via webhooks and message queues.

View Spec View on GitHub TelecomBSSOSSBillingCustomer ManagementMVNO5GSaaSAsyncAPIWebhooksEvents

Channels

customer/created
subscribe onCustomerCreated
Customer account created
Published when a new customer account is created in the BSS system.
customer/updated
subscribe onCustomerUpdated
Customer account updated
Published when a customer account is modified.
subscription/activated
subscribe onSubscriptionActivated
Subscription activated
Published when a service subscription becomes active.
subscription/suspended
subscribe onSubscriptionSuspended
Subscription suspended
Published when a service subscription is suspended.
subscription/cancelled
subscribe onSubscriptionCancelled
Subscription cancelled
Published when a service subscription is cancelled.
billing/invoice/created
subscribe onInvoiceCreated
Invoice created
Published when a new invoice is generated for a customer.
billing/payment/received
subscribe onPaymentReceived
Payment received
Published when a payment is received against an invoice.

Messages

CustomerCreatedEvent
Customer Created
Notification that a new customer account was created
CustomerUpdatedEvent
Customer Updated
Notification that a customer account was modified
SubscriptionEvent
Subscription Status Changed
Notification that a subscription status changed
InvoiceEvent
Invoice Created
Notification that an invoice was generated
PaymentEvent
Payment Received
Notification that a payment was recorded

Servers

wss
production wss://events.amdocs-dbs.com
Amdocs BSS Production WebSocket event stream

AsyncAPI Specification

Raw ↑
asyncapi: 2.6.0
info:
  title: Amdocs connectX BSS Event API
  description: >-
    The Amdocs connectX BSS Event API delivers real-time event notifications for
    telecom BSS operations including customer lifecycle events, subscription changes,
    billing events, and provisioning status updates via webhooks and message queues.
  version: 1.0.0
  contact:
    name: Amdocs Developer Portal
    url: https://devportal.amdocs-dbs.com/

servers:
  production:
    url: wss://events.amdocs-dbs.com
    protocol: wss
    description: Amdocs BSS Production WebSocket event stream

channels:
  customer/created:
    description: Published when a new customer account is created in the BSS system.
    subscribe:
      operationId: onCustomerCreated
      summary: Customer account created
      description: Receive notifications when a new customer is onboarded into the BSS.
      tags:
        - name: Customers
      message:
        $ref: '#/components/messages/CustomerCreatedEvent'

  customer/updated:
    description: Published when a customer account is modified.
    subscribe:
      operationId: onCustomerUpdated
      summary: Customer account updated
      description: Receive notifications when customer account data changes including status transitions.
      tags:
        - name: Customers
      message:
        $ref: '#/components/messages/CustomerUpdatedEvent'

  subscription/activated:
    description: Published when a service subscription becomes active.
    subscribe:
      operationId: onSubscriptionActivated
      summary: Subscription activated
      description: Receive notifications when a service subscription transitions to Active status.
      tags:
        - name: Subscriptions
      message:
        $ref: '#/components/messages/SubscriptionEvent'

  subscription/suspended:
    description: Published when a service subscription is suspended.
    subscribe:
      operationId: onSubscriptionSuspended
      summary: Subscription suspended
      description: Receive notifications when a service subscription is suspended (e.g., for non-payment).
      tags:
        - name: Subscriptions
      message:
        $ref: '#/components/messages/SubscriptionEvent'

  subscription/cancelled:
    description: Published when a service subscription is cancelled.
    subscribe:
      operationId: onSubscriptionCancelled
      summary: Subscription cancelled
      description: Receive notifications when a customer cancels a service subscription.
      tags:
        - name: Subscriptions
      message:
        $ref: '#/components/messages/SubscriptionEvent'

  billing/invoice/created:
    description: Published when a new invoice is generated for a customer.
    subscribe:
      operationId: onInvoiceCreated
      summary: Invoice created
      description: Receive notifications when a billing invoice is generated for a customer.
      tags:
        - name: Billing
      message:
        $ref: '#/components/messages/InvoiceEvent'

  billing/payment/received:
    description: Published when a payment is received against an invoice.
    subscribe:
      operationId: onPaymentReceived
      summary: Payment received
      description: Receive notifications when a payment is recorded against a customer invoice.
      tags:
        - name: Billing
      message:
        $ref: '#/components/messages/PaymentEvent'

components:
  messages:
    CustomerCreatedEvent:
      name: CustomerCreatedEvent
      title: Customer Created
      summary: Notification that a new customer account was created
      contentType: application/json
      payload:
        $ref: '#/components/schemas/CustomerEventPayload'

    CustomerUpdatedEvent:
      name: CustomerUpdatedEvent
      title: Customer Updated
      summary: Notification that a customer account was modified
      contentType: application/json
      payload:
        $ref: '#/components/schemas/CustomerEventPayload'

    SubscriptionEvent:
      name: SubscriptionEvent
      title: Subscription Status Changed
      summary: Notification that a subscription status changed
      contentType: application/json
      payload:
        $ref: '#/components/schemas/SubscriptionEventPayload'

    InvoiceEvent:
      name: InvoiceEvent
      title: Invoice Created
      summary: Notification that an invoice was generated
      contentType: application/json
      payload:
        $ref: '#/components/schemas/InvoiceEventPayload'

    PaymentEvent:
      name: PaymentEvent
      title: Payment Received
      summary: Notification that a payment was recorded
      contentType: application/json
      payload:
        $ref: '#/components/schemas/PaymentEventPayload'

  schemas:
    EventEnvelope:
      type: object
      required: [eventId, eventType, eventTime, tenantId]
      properties:
        eventId:
          type: string
          description: Unique event identifier (UUID)
        eventType:
          type: string
          description: Type of event
        eventTime:
          type: string
          format: date-time
        tenantId:
          type: string
          description: BSS tenant identifier

    CustomerEventPayload:
      allOf:
        - $ref: '#/components/schemas/EventEnvelope'
        - type: object
          properties:
            customerId:
              type: string
            accountNumber:
              type: string
            customerType:
              type: string
              enum: [Individual, Business, Government]
            status:
              type: string
              enum: [Active, Inactive, Suspended, Terminated]
            email:
              type: string
            previousStatus:
              type: string
              description: Previous status (for update events)

    SubscriptionEventPayload:
      allOf:
        - $ref: '#/components/schemas/EventEnvelope'
        - type: object
          properties:
            subscriptionId:
              type: string
            customerId:
              type: string
            productId:
              type: string
            productName:
              type: string
            status:
              type: string
              enum: [Active, Suspended, Cancelled, Pending]
            previousStatus:
              type: string
            effectiveDate:
              type: string
              format: date

    InvoiceEventPayload:
      allOf:
        - $ref: '#/components/schemas/EventEnvelope'
        - type: object
          properties:
            invoiceId:
              type: string
            invoiceNumber:
              type: string
            customerId:
              type: string
            totalAmount:
              type: number
            currency:
              type: string
            dueDate:
              type: string
              format: date

    PaymentEventPayload:
      allOf:
        - $ref: '#/components/schemas/EventEnvelope'
        - type: object
          properties:
            paymentId:
              type: string
            invoiceId:
              type: string
            customerId:
              type: string
            amount:
              type: number
            currency:
              type: string
            paymentMethod:
              type: string
              enum: [CreditCard, BankTransfer, DirectDebit, Cash]
            paymentDate:
              type: string
              format: date