Brevo Webhook Events

asyncapi: 2.6.0
info:
  title: Brevo Webhook Events
  description: >-
    Brevo delivers real-time event notifications via webhooks for
    transactional emails, marketing campaigns, transactional SMS, and
    conversations. When configured, Brevo sends HTTP POST requests to
    your specified endpoint URL with event payloads describing delivery
    status changes, recipient interactions, and contact list updates.
  version: '3.0'
  contact:
    name: Brevo Support
    url: https://help.brevo.com
servers:
  webhookEndpoint:
    url: '{webhookUrl}'
    protocol: https
    description: >-
      Your application's webhook endpoint that receives event
      notifications from Brevo via HTTP POST requests.
    variables:
      webhookUrl:
        description: >-
          The HTTPS URL configured in your Brevo webhook subscription.
    security:
      - apiKeyAuth: []
channels:
  /transactional-email-events:
    description: >-
      Transactional email event notifications including delivery status,
      opens, clicks, bounces, spam reports, and unsubscribes.
    publish:
      operationId: receiveTransactionalEmailEvent
      summary: Receive transactional email event
      description: >-
        Brevo sends a POST request to your webhook URL when a
        transactional email event occurs such as delivery, open,
        click, bounce, spam report, or unsubscribe.
      message:
        oneOf:
          - $ref: '#/components/messages/EmailDeliveredEvent'
          - $ref: '#/components/messages/EmailOpenedEvent'
          - $ref: '#/components/messages/EmailClickedEvent'
          - $ref: '#/components/messages/EmailHardBounceEvent'
          - $ref: '#/components/messages/EmailSoftBounceEvent'
          - $ref: '#/components/messages/EmailSpamEvent'
          - $ref: '#/components/messages/EmailBlockedEvent'
          - $ref: '#/components/messages/EmailInvalidEvent'
          - $ref: '#/components/messages/EmailDeferredEvent'
          - $ref: '#/components/messages/EmailUnsubscribedEvent'
  /marketing-email-events:
    description: >-
      Marketing campaign event notifications including delivery,
      opens, clicks, bounces, spam reports, unsubscribes, and
      contact list changes.
    publish:
      operationId: receiveMarketingEmailEvent
      summary: Receive marketing email event
      description: >-
        Brevo sends a POST request to your webhook URL when a
        marketing campaign event occurs such as delivery, unsubscribe,
        or contact list addition.
      message:
        oneOf:
          - $ref: '#/components/messages/MarketingDeliveredEvent'
          - $ref: '#/components/messages/MarketingOpenedEvent'
          - $ref: '#/components/messages/MarketingClickedEvent'
          - $ref: '#/components/messages/MarketingHardBounceEvent'
          - $ref: '#/components/messages/MarketingSoftBounceEvent'
          - $ref: '#/components/messages/MarketingSpamEvent'
          - $ref: '#/components/messages/MarketingUnsubscribedEvent'
          - $ref: '#/components/messages/MarketingListAdditionEvent'
          - $ref: '#/components/messages/ContactDeletedEvent'
          - $ref: '#/components/messages/ContactUpdatedEvent'
  /transactional-sms-events:
    description: >-
      Transactional SMS event notifications including delivery status,
      bounces, and subscriber changes.
    publish:
      operationId: receiveTransactionalSmsEvent
      summary: Receive transactional SMS event
      description: >-
        Brevo sends a POST request to your webhook URL when a
        transactional SMS event occurs such as delivery, bounce,
        or unsubscribe.
      message:
        oneOf:
          - $ref: '#/components/messages/SmsSentEvent'
          - $ref: '#/components/messages/SmsDeliveredEvent'
          - $ref: '#/components/messages/SmsSoftBounceEvent'
          - $ref: '#/components/messages/SmsHardBounceEvent'
          - $ref: '#/components/messages/SmsUnsubscribeEvent'
  /inbound-email-events:
    description: >-
      Inbound email processing event notifications when incoming
      emails are received and processed.
    publish:
      operationId: receiveInboundEmailEvent
      summary: Receive inbound email processed event
      description: >-
        Brevo sends a POST request to your webhook URL when an
        inbound email is received and processed.
      message:
        $ref: '#/components/messages/InboundEmailProcessedEvent'
  /conversations-events:
    description: >-
      Conversations event notifications for chat messages and
      visitor interactions.
    publish:
      operationId: receiveConversationsEvent
      summary: Receive conversations event
      description: >-
        Brevo sends a POST request to your webhook URL when a
        conversation event occurs such as a new message from a
        visitor or agent.
      message:
        oneOf:
          - $ref: '#/components/messages/ConversationMessageEvent'
          - $ref: '#/components/messages/ConversationPushEvent'
components:
  securitySchemes:
    apiKeyAuth:
      type: httpApiKey
      in: header
      name: api-key
      description: >-
        Brevo API key used to authenticate webhook configurations.
  messages:
    EmailDeliveredEvent:
      name: emailDelivered
      title: Email Delivered
      summary: >-
        Fired when a transactional email is successfully delivered
        to the recipient's mail server.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailOpenedEvent:
      name: emailOpened
      title: Email Opened
      summary: >-
        Fired when a recipient opens a transactional email.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailClickedEvent:
      name: emailClicked
      title: Email Link Clicked
      summary: >-
        Fired when a recipient clicks a link in a transactional email.
      payload:
        $ref: '#/components/schemas/TransactionalEmailClickEvent'
    EmailHardBounceEvent:
      name: emailHardBounce
      title: Email Hard Bounce
      summary: >-
        Fired when a transactional email permanently bounces due to
        an invalid or non-existent email address.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailSoftBounceEvent:
      name: emailSoftBounce
      title: Email Soft Bounce
      summary: >-
        Fired when a transactional email temporarily bounces due to
        a full mailbox or temporary server issue.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailSpamEvent:
      name: emailSpam
      title: Email Marked as Spam
      summary: >-
        Fired when a recipient marks a transactional email as spam.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailBlockedEvent:
      name: emailBlocked
      title: Email Blocked
      summary: >-
        Fired when a transactional email is blocked from sending.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailInvalidEvent:
      name: emailInvalid
      title: Invalid Email
      summary: >-
        Fired when a transactional email is sent to an invalid
        email address.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailDeferredEvent:
      name: emailDeferred
      title: Email Deferred
      summary: >-
        Fired when delivery of a transactional email is temporarily
        deferred by the receiving mail server.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    EmailUnsubscribedEvent:
      name: emailUnsubscribed
      title: Email Unsubscribed
      summary: >-
        Fired when a recipient unsubscribes from transactional emails.
      payload:
        $ref: '#/components/schemas/TransactionalEmailEvent'
    MarketingDeliveredEvent:
      name: marketingDelivered
      title: Marketing Email Delivered
      summary: >-
        Fired when a marketing campaign email is successfully delivered.
      payload:
        $ref: '#/components/schemas/MarketingEmailEvent'
    MarketingOpenedEvent:
      name: marketingOpened
      title: Marketing Email Opened
      summary: >-
        Fired when a recipient opens a marketing campaign email.
      payload:
        $ref: '#/components/schemas/MarketingEmailEvent'
    MarketingClickedEvent:
      name: marketingClicked
      title: Marketing Email Link Clicked
      summary: >-
        Fired when a recipient clicks a link in a marketing campaign email.
      payload:
        $ref: '#/components/schemas/MarketingEmailClickEvent'
    MarketingHardBounceEvent:
      name: marketingHardBounce
      title: Marketing Email Hard Bounce
      summary: >-
        Fired when a marketing campaign email permanently bounces.
      payload:
        $ref: '#/components/schemas/MarketingEmailEvent'
    MarketingSoftBounceEvent:
      name: marketingSoftBounce
      title: Marketing Email Soft Bounce
      summary: >-
        Fired when a marketing campaign email temporarily bounces.
      payload:
        $ref: '#/components/schemas/MarketingEmailEvent'
    MarketingSpamEvent:
      name: marketingSpam
      title: Marketing Email Marked as Spam
      summary: >-
        Fired when a recipient marks a marketing campaign email as spam.
      payload:
        $ref: '#/components/schemas/MarketingEmailEvent'
    MarketingUnsubscribedEvent:
      name: marketingUnsubscribed
      title: Marketing Email Unsubscribed
      summary: >-
        Fired when a recipient unsubscribes from marketing emails.
      payload:
        $ref: '#/components/schemas/MarketingEmailEvent'
    MarketingListAdditionEvent:
      name: marketingListAddition
      title: Contact Added to List
      summary: >-
        Fired when a contact is added to a marketing list.
      payload:
        $ref: '#/components/schemas/ContactListEvent'
    ContactDeletedEvent:
      name: contactDeleted
      title: Contact Deleted
      summary: >-
        Fired when a contact is deleted from the account.
      payload:
        $ref: '#/components/schemas/ContactEvent'
    ContactUpdatedEvent:
      name: contactUpdated
      title: Contact Updated
      summary: >-
        Fired when a contact's attributes are updated.
      payload:
        $ref: '#/components/schemas/ContactEvent'
    SmsSentEvent:
      name: smsSent
      title: SMS Sent
      summary: >-
        Fired when a transactional SMS is sent to the carrier.
      payload:
        $ref: '#/components/schemas/SmsEvent'
    SmsDeliveredEvent:
      name: smsDelivered
      title: SMS Delivered
      summary: >-
        Fired when a transactional SMS is delivered to the recipient.
      payload:
        $ref: '#/components/schemas/SmsEvent'
    SmsSoftBounceEvent:
      name: smsSoftBounce
      title: SMS Soft Bounce
      summary: >-
        Fired when a transactional SMS temporarily bounces.
      payload:
        $ref: '#/components/schemas/SmsEvent'
    SmsHardBounceEvent:
      name: smsHardBounce
      title: SMS Hard Bounce
      summary: >-
        Fired when a transactional SMS permanently bounces.
      payload:
        $ref: '#/components/schemas/SmsEvent'
    SmsUnsubscribeEvent:
      name: smsUnsubscribe
      title: SMS Unsubscribe
      summary: >-
        Fired when a recipient unsubscribes from SMS messages.
      payload:
        $ref: '#/components/schemas/SmsEvent'
    InboundEmailProcessedEvent:
      name: inboundEmailProcessed
      title: Inbound Email Processed
      summary: >-
        Fired when an inbound email is received and processed by Brevo.
      payload:
        $ref: '#/components/schemas/InboundEmailEvent'
    ConversationMessageEvent:
      name: conversationMessage
      title: Conversation Message Received
      summary: >-
        Fired when a new message is sent in a conversation by a
        visitor, agent, or bot.
      payload:
        $ref: '#/components/schemas/ConversationEvent'
    ConversationPushEvent:
      name: conversationPush
      title: Conversation Push Notification
      summary: >-
        Fired when a pushed or automated message is delivered to a
        visitor in the chat widget.
      payload:
        $ref: '#/components/schemas/ConversationEvent'
  schemas:
    TransactionalEmailEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of transactional email event.
          enum:
            - sent
            - request
            - delivered
            - hardBounce
            - softBounce
            - blocked
            - spam
            - invalid
            - deferred
            - opened
            - uniqueOpened
            - unsubscribed
        email:
          type: string
          format: email
          description: >-
            Recipient email address.
        id:
          type: integer
          format: int64
          description: >-
            Internal event identifier.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the event occurred.
        messageId:
          type: string
          description: >-
            Unique identifier of the email message.
        subject:
          type: string
          description: >-
            Subject line of the email.
        tag:
          type: string
          description: >-
            Tag assigned to the email for categorization.
        sendingIp:
          type: string
          description: >-
            IP address used to send the email.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.
        ts_epoch:
          type: integer
          format: int64
          description: >-
            Unix timestamp in milliseconds when the event occurred.
        reason:
          type: string
          description: >-
            Reason for the event if applicable, such as bounce details.
        templateId:
          type: integer
          format: int64
          description: >-
            Template ID used for the email if applicable.
    TransactionalEmailClickEvent:
      allOf:
        - $ref: '#/components/schemas/TransactionalEmailEvent'
        - type: object
          properties:
            link:
              type: string
              format: uri
              description: >-
                URL of the link that was clicked.
    MarketingEmailEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of marketing email event.
          enum:
            - delivered
            - opened
            - clicked
            - hardBounce
            - softBounce
            - spam
            - unsubscribed
            - proxyOpen
        email:
          type: string
          format: email
          description: >-
            Recipient email address.
        id:
          type: integer
          format: int64
          description: >-
            Internal event identifier.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the event occurred.
        messageId:
          type: string
          description: >-
            Unique identifier of the campaign message.
        campaignId:
          type: integer
          format: int64
          description: >-
            ID of the email campaign.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.
        ts_epoch:
          type: integer
          format: int64
          description: >-
            Unix timestamp in milliseconds when the event occurred.
    MarketingEmailClickEvent:
      allOf:
        - $ref: '#/components/schemas/MarketingEmailEvent'
        - type: object
          properties:
            link:
              type: string
              format: uri
              description: >-
                URL of the link that was clicked.
    ContactListEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of contact list event.
          enum:
            - listAddition
        email:
          type: string
          format: email
          description: >-
            Email address of the contact added to the list.
        id:
          type: integer
          format: int64
          description: >-
            Internal event identifier.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the event occurred.
        listId:
          type: integer
          format: int64
          description: >-
            ID of the list the contact was added to.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.
    ContactEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of contact event.
          enum:
            - contactDeleted
            - contactUpdated
        email:
          type: string
          format: email
          description: >-
            Email address of the affected contact.
        id:
          type: integer
          format: int64
          description: >-
            Internal event identifier.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the event occurred.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.
    SmsEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of SMS event.
          enum:
            - sent
            - accepted
            - delivered
            - replied
            - softBounce
            - hardBounce
            - subscribe
            - unsubscribe
            - skip
            - rejected
        phoneNumber:
          type: string
          description: >-
            Recipient phone number in international format.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the event occurred.
        messageId:
          type: string
          description: >-
            Unique identifier of the SMS message.
        tag:
          type: string
          description: >-
            Tag assigned to the SMS.
        reason:
          type: string
          description: >-
            Reason for the event if applicable.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.
    InboundEmailEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of inbound email event.
          enum:
            - inboundEmailProcessed
        sender:
          type: string
          format: email
          description: >-
            Email address of the inbound email sender.
        recipient:
          type: string
          format: email
          description: >-
            Email address the inbound email was sent to.
        subject:
          type: string
          description: >-
            Subject line of the inbound email.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the email was processed.
        messageId:
          type: string
          description: >-
            Unique identifier of the inbound email.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.
    ConversationEvent:
      type: object
      properties:
        event:
          type: string
          description: >-
            Type of conversation event.
          enum:
            - message
            - push
        visitorId:
          type: string
          description: >-
            Unique identifier of the visitor.
        messageId:
          type: string
          description: >-
            Unique identifier of the message.
        text:
          type: string
          description: >-
            Text content of the message.
        type:
          type: string
          description: >-
            Type of message sender.
          enum:
            - agent
            - visitor
            - bot
        agentId:
          type: string
          description: >-
            Identifier of the agent if the message was sent by an agent.
        date:
          type: string
          format: date-time
          description: >-
            UTC date-time when the event occurred.
        ts:
          type: integer
          format: int64
          description: >-
            Unix timestamp in seconds when the event occurred.